1. Information about Electronic Trading and Risk Disclosures

The Electronic Trading is, due to unpredictable traffic congestion and other reasons, having many unpredictable risks and that such risks are beyond our control. As a result of such unpredictable risks, there may be delays in the transmission and receipt of instructions and other information, and this may result in delays in the execution of Instructions and/or the execution of Instructions at prices different from those prevailing at the time the instructions were given. As a matter of fact, there are risks of misunderstanding or errors in any communication and that such risks shall be absolutely borne by client. Moreover, it shall not usually be possible to cancel an instructionafter it has been given.

 

 

2. Investor Compensation

Po Kay Securities & Shares Co., Ltd. is an exchange participant of Hong Kong Exchanges and Clearing Limited and registered with the Securities and Futures Commission as a Securities Dealer. Po Kay customers are covered by the Investor Compensation Fund. The Fund is administered by the Investor Compensation Company Limited (ICC), an independent company responsible for receiving, assessing and determining claims against the Investor Compensation Fund, making payments to claimants and pursuing recoveries against defaulting licensed intermediaries or authorized financial institutions. The compensation limit is HK$150,000 per investor for trading in securities and futures contracts, respectively. For joint accounts, each account holder is subject to a maximum compensation limit of HK$150,000.

 

 

3. Order Handling

- Orders can be submitted anytime during trading hours and on-line trade orders submitted after market closes will be executed on the next trading day. If any orders cannot be completed during trading hours, they will be automatically cancelled.
- The order will go direct to AMS/3 if client has sufficient fund/ within buying limit/ shares to settle the transaction.
- A "passive" order status screen within the website which may be accessed at discretion to make confirmation of order.
- Under following circumstances, we may manually intervene or reject your orders during automated trade executions:
　i) Buying order which exceed authorized buying limit or insufficient fund in your account
　ii) Selling order which exceed stock holding on our record
　iii) Our online trading system breakdown completely

 

 

4. System Delays and Outages

In case of system upgrades or changes, you may experience delays or outages. Your order may be intervened and our Account Executives will phone you and you should place an order by phone or facsimile in order to effect the transaction. In the event of a suspension or failure of the AMS/3, you should contact our Account Executives. If your orders are still outstanding, the order will become activated after the AMS/3 recover.

 

 

5. Investor Education

In order to grasp update education information on investments and regulations, we recommend our clients to visit the website SFC and Investor Education Centre (IEC) both maintained by the SFC.

 

 

6. Privacy

All personal data supplied hereunder may be used by us for the maintenance of the account, the execution of any transactions as herein provided and for any other purpose in connection with compliance with any law, regulation, court order or order of a regulatory authority. For the aforesaid purposes, we may have to disclose your personal data to other third parties (such as Securities and Futures Commission, Hong Kong Stock Exchange and other regulatory authorities). You are entitled to have access to such personal data and request amendment wherever necessary. If you wish to access or correct your personal data held by Po Kay, please contact our Customer Service Officer by postal mail to 14/F, Grand Building, 15-18 Connaught Road, Central, Hong Kong.

 

 

7. Disclaimers

 

 

8. Fees and Charges

 

 

9. Not Accepting Third-Party Deposit and Cash Deposit

Please be informed that in order to strengthen anti-money laundering and counter-financing of terrorism, Po Kay only accepts deposit cheque/fund transfer from the account holders. No third-party deposits or any cash deposits are accepted. For any third-party deposits or cash deposits, Po Kay reserves the right to return the fund and charge the account holder HK$100 administrative charge without prior notice.

 

 

10. Short Sale

You will notify us when a sell order is in respect of securities which you do not own i.e. involves short selling. You understand Contravention of Section 80(1) of the Securities Ordinance is an offence punishable by a fine of $100,000 and imprisonment of 2 years.

 

 

11. Client Complaint Handling

We ensure that all client complaints are handled by our compliance officer or senior management and compensation will be considered if we incur any mishandling or negligence.

 

 

12. Equipped with Strong Security

Committed to protect our clients personal data, we apply strong "end-to-end" encryption to the transmission of highly sensitive data.

 

 

13. Customer Services

In case of technical support and inquiries, please contact our Account Executives or Technical Support officer at (852) 2868 3811.